Design Knowledge as a Learning Resource

Complex information systems are increasingly interwoven into the social fabric within which people learn. The process of information systems design, also inherently social, involves people from different disciplines and with different core concerns interacting to decide how purpose, structure, behavior, use, and constraints will together determine how an information technology will be created to support work (or recreation) in some domain. This paper articulates a perspective of information systems design, both the process and its artifacts, as underutilized resources for active learning. The framework draws on theories of social-constructivist learning, knowledge inscription in information systems design, and reflective practice to develop a research agenda in information systems design knowledge management and design knowledge in use. The paper positions the systems development process as an important target for knowledge management and organizational learning research, articulates a theoretical framework, examines the framework in the light of one case study, and sets a research agenda for investigating relevant issues.